Tough Love - Power, Culture and Diversity In Negotiations, Mediation & Conflict Resolution
by Allan Bonner
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About This Book
Join the author in his recounting of cases he's handled over the past twenty years including same-sex sexual harassment, oil spill simulations after the Exxon Valdez spill and on the green line with peacekeepers in Cyprus.
These entertaining case studies are recounted using proven and ethical techniques. Some cases are funny; others involve life and death. All contain valuable lessons.
Academics will benefit from the appendices which contain a glossary of terms and guidance for ethnographers. A 19 page bibliography and more than 140 endnotes will guide readers to further study.
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